Privacy Policy

Creative Adventures ("we", "our", or "us") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following information:

  • Name and surname

  • Email address

  • Phone number

  • Business information

  • Billing and payment information

  • Website and marketing data

  • CRM and automation usage data

  • Communication history with our team

2. How We Use Your Information

We use your information to:

  • Provide and manage our services

  • Process payments and subscriptions

  • Deliver CRM and marketing automation systems

  • Improve customer experience

  • Send service-related communications

  • Provide support and technical assistance

  • Comply with legal obligations

3. Third-Party Services

We may use trusted third-party providers including but not limited to:

  • GoHighLevel

  • Paystack

  • Stripe

  • Meta Platforms

  • Google Services

  • Email and hosting providers

These providers may process data on our behalf where necessary to deliver services.

4. Data Protection

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, and analytics tools to improve website functionality, measure traffic, and optimize marketing performance.

6. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent where applicable

Requests may be submitted through our contact page.

7. Retention of Information

We retain information only for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Continued use of our services constitutes acceptance of the updated policy.

9. Contact

For privacy-related enquiries, please contact us through the contact information available on our website.

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